Meta Portal Appointment for Civil ID Address Change in Kuwait

Updating your Civil ID address in Kuwait is a vital step to ensure your personal records align with your current residence.

The Meta Portal appointment for Civil ID address change simplifies this process, providing both residents and Gulf citizens with an efficient platform to manage their updates.

Whether you are a resident or a Gulf citizen in Kuwait, updating your address on your Civil ID ensures that government records and communications are accurate.

It is a mandatory step after moving, helping you avoid delays or complications with legal and administrative processes.

The Meta Portal offers a straightforward and user-friendly process to book an appointment. Here’s a step-by-step guide:

Steps for Residents

1. Log in to the Meta Portal: Visit the official portal and log in using your credentials.
2. Access the Dashboard: Click on the “Appointments” section from the menu.
3. Select Public Authority for Civil Information: Choose the “Personal Services” category.
4. Locate the Change of Address Option: Find the “Change of Address” service and click “Apply.”
5. Choose a Location and Date: Select your preferred PACI branch and a suitable time slot.
6. Confirm Your Appointment: Review your details and submit the request.

Steps for Gulf Citizens

1. Visit the Meta Portal: Log in with your Gulf residency credentials.
2. Navigate to Appointments: Open the “Appointments” tab on your dashboard.
3. Select Your Service: Choose the “Gulf Citizen Change Address” service.
4. Pick a Branch and Date: Select the branch location and time that works best for you.
5. Verify Details: Confirm all information before submitting your request.

To ensure a smooth process, make sure you have all necessary documents ready:

Document	Details
Two Recent Photos (4 × 6 cm)	Photos must be colored, without eyeglasses, and taken against a neutral background.
Passport Copies	Include copies of the main passport pages for each family member, along with residency details.
Civil ID Copy	Provide a copy of the ID of a household member or the house owner, depending on your residence.
Lease Agreement	Required for those living in traditional housing or with Kuwaiti families.
Employer Letter	Necessary if the applicant resides in government-provided housing.
Power of Attorney	Submit if the applicant cannot attend personally (obtained from the Ministry of Justice).

Here is an overview of the fees associated with updating your Civil ID address:

Service	Fee (KD)
Smart Card Acquisition Fee	5 KD
Plastic Card for Domestic Staff	2 KD
Envelope Fee	0.250 KD

After booking your appointment and gathering the required documents, follow these steps:

1. Visit PACI Headquarters: Go to the Public Authority for Civil Information (PACI) office located in Zahra, first floor, Citizens’ Office.
2. Submit Documents: Hand over the required documents to the designated counter.
3. Fill Out Application Forms: Complete all necessary forms provided by the office.
4. Pay the Fees: Settle the applicable fees to finalize the process.

• Prepare Documents in Advance: Double-check all required paperwork to avoid delays.
• Arrive Early: Ensure you reach the PACI office at least 15 minutes before your scheduled time.
• Use a Reliable Browser: Access the Meta Portal through compatible browsers like Google Chrome or Microsoft Edge.